🔒 Your Security & Privacy

Privacy Policy uang69 — We Take Care of Your Data

Uang69 is committed to protecting the privacy and security of every member's personal data. This document clearly explains how we collect, use, store, and protect your information throughout your use of our platform.

Last updated: 1 January 2026  |  Version: 2.4  |  Effective immediately

Commitment Privacy Protection Us

Six core principles that form the foundation of uang69's privacy policy in protecting every user's data.

Highest-Level Encryption

All personal data and financial transactions are protected using 256-bit SSL encryption, the same security technology used by leading banking institutions. Your data is transmitted and stored in a fully secure environment.

No Sale of Data to Third Parties

Uang69 does not sell, rent, or share your personal data with any third party for marketing purposes without your consent. Your information is used solely for platform operational purposes and improving the user experience.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. uang69 provides a straightforward process for managing your personal information through the account centre or by contacting our team.

Secure Data Storage

Your data is stored on secure servers with strict access controls. Only authorised staff may access user information, and all access is logged and continuously monitored to prevent any misuse.

Local Regulatory Compliance

The uang69 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable related legislation. We continuously update our privacy practices in line with current legal developments.

Timely Notifications

In the event of a data breach that may affect your information, uang69 is committed to notifying you in a timely manner in accordance with legal requirements and to taking immediate remediation steps.

Important: By using the uang69 platform, you agree to the terms of this Privacy Policy. Please read this document carefully before registering or using any of our services.

1 Introduction

Uang69 ("we", "our platform") values the privacy of every user who uses our services. This Privacy Policy explains in detail how we handle your personal information when you browse, register, and use the uang69 online entertainment platform.

This policy applies to all information collected through the uang69.wine website, our mobile app, and any related communication channels between you and uang69. This document should be read together with Terms and Conditions ours, which forms part of the overall agreement between you and uang69.

We recognise that your trust is our most valuable asset. That is why we are committed to being fully transparent about our data collection and usage practices, giving you meaningful control over your personal information, and ensuring that every decision we make regarding your data serves to enhance your user experience and platform security.

Note: If you have any questions about this Privacy Policy, do not hesitate to contact our support team before using the platform.

2 Personal Data We Collect

Uang69 collects various types of personal data for legitimate purposes directly related to the operation of the platform. The following are the categories of data we may collect:

2.1 Data You Provide Directly

  • Registration Information: Full name, email address, phone number, date of birth, username, and password of your choosing.
  • KYC Information: A copy of your identity card (MyKad), passport, or valid identification document, a selfie photo for verification, and proof of address such as a utility bill or bank statement.
  • Financial Information: Bank account number, bank name, e-wallet account number (Touch 'n Go eWallet, GrabPay, Boost, etc.), and other payment-related information required to process your deposits and withdrawals.
  • Communication: The content of messages you send to our customer support team via Live Chat, email, or other communication channels.

2.2 Automatically Collected Data

  • Technical Data: IP address, web browser type and version, device operating system, screen resolution, and unique device identifiers.
  • Usage Data: Pages visited, time spent on the platform, games played, total wagering, login frequency, and general usage patterns.
  • Location Data: General location information based on IP address for permitted region verification and account security purposes.
  • Cookie Data: Session information, user preferences, and analytics data collected through cookies and similar tracking technologies.
Data Category Example Requirements
Identity Name, date of birth, ID number Mandatory (KYC)
Contact Email, phone number Mandatory
Financial Bank account number, e-wallet Mandatory (Transaction)
Technical IP address, device type, browser Automatic
Usage Game history, account activity Automatic
Marketing Communication preferences Optional (with consent)

3 How Your Personal Data Is Used

Every piece of data we collect has a clear and legitimate purpose. uang69 does not use your data beyond the stated purposes without your consent. The primary purposes of data use are as follows:

3.1 Platform Operations

Your data is used to create and manage your account, process deposits and withdrawals accurately, verify your identity during the KYC process, enable access to all games and platform features, and send important notifications related to your account and transactions.

3.2 Security & Fraud Prevention

Usage and technical data analysis helps us detect and prevent fraudulent activity, money laundering, and unauthorised access. Our automated monitoring system works continuously in the background to ensure the integrity of every transaction and the security of your account.

3.3 Legal Compliance

As a responsibly operated platform, uang69 is required to comply with applicable legal obligations, including age verification, reporting suspicious transactions to relevant authorities, and retaining records for periods prescribed by law.

3.4 User Experience Improvement

Usage data helps us understand how users interact with the platform, enabling us to make meaningful improvements. This includes content personalisation, game recommendations based on your preferences, and user interface optimisation so your gaming experience keeps getting better.

3.5 Marketing Communications

With your consent, we may send information about the latest promotions, exclusive bonus offers, and platform updates via email or in-app notifications. You may withdraw this consent at any time through your account settings.

4 Data Sharing & Disclosure

Uang69 does not sell your personal data. However, in certain limited situations, we may share your information with the following parties:

  • Payment Service Providers: Transaction information is shared with authorised payment providers such as FPX gateways, banks, and e-wallet providers as required to process your deposits and withdrawals.
  • Technology Service Providers: Third parties that help us operate the platform's technical infrastructure, including cloud hosting services, data analytics, and cybersecurity tools. All such third parties are bound by strict confidentiality agreements.
  • Game Providers: Necessary technical information is shared with game providers partnered with uang69 to ensure a smooth and fair gaming experience.
  • Authority: uang69 will disclose required information to government authorities, law enforcement agencies, or courts when mandated by law or a valid court order.
  • Business Transfers: In the event of a merger, acquisition, or transfer of business assets, user data may be transferred to the new entity subject to appropriate notice being given to affected users.

Our Guarantee: All third parties that receive your data from uang69 are required to comply with data protection standards equal to or higher than our own. We do not permit them to use your data for any purpose other than what has been agreed upon.

5 Data Security Measures

Your data security is uang69's top priority. We implement multiple layers of technical and organisational protection to keep your information safe at all times:

  • 256-bit SSL Encryption: All communications between your browser and uang69 servers are encrypted using the latest TLS protocol, ensuring data cannot be intercepted during transmission.
  • Stored Data Encryption: Sensitive data such as financial information and identity documents is encrypted at rest in our database using industry-grade encryption algorithms.
  • Two-Factor Authentication (2FA): Users are encouraged to enable two-factor authentication for an additional layer of security during login and withdrawals.
  • 24/7 Monitoring: Our automated monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts.
  • Internal Access Controls: Access to user data among uang69 staff is restricted to those who require it to perform their job duties only, based on the principle of least privilege.
  • Regular Security Audits: uang69 conducts regular security audits and penetration testing to identify and address any potential vulnerabilities in our systems.

While we take every reasonable step to protect your data, no system can guarantee absolute security online. We encourage you to also take your own precautions, such as using a strong password, not sharing your login credentials, and keeping your device up to date with security updates.

6 Cookies & Tracking Technologies

The uang69 platform uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. Cookies are small text files stored on your device when you visit our platform.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform operations such as login session management, security verification, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the platform — pages visited, errors encountered, and navigation patterns — to help us improve platform performance.
  • Functional Cookies: Saves your preferences such as display theme, preferred language, and other personal settings so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Helps us understand platform traffic, visitor sources, and the effectiveness of our promotional campaigns.

6.2 Managing Cookies

You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies. Please note that disabling certain cookies may affect the functionality and user experience of the uang69 platform.

7 Your Rights as a User

As a user of the uang69 platform and subject to the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data from our records.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, please contact our customer support team via email at [email protected] or via the platform's live chat. We will process your request within 30 business days. Please note that some requests may be subject to identity verification requirements beforehand.

8 Data Retention Period

Uang69 retains your personal data for the period necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Our general retention period guidelines are as follows:

  • Active Account Data: Retained for the duration your account remains active on the uang69 platform.
  • KYC & Verification Data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering legal requirements.
  • Transaction Records: Retained for a minimum of 7 years for tax compliance and financial legal purposes.
  • Communication Logs: Retained for 2 years for customer service reference and dispute resolution purposes.
  • Analytics Data: Anonymised data is retained for as long as necessary for business analytics purposes.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be personally associated with you.

9 Children's Privacy

The uang69 platform is specifically for users aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

Should we discover that personal data of a child has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a child has registered on our platform, please contact us immediately at [email protected] so that we may take the appropriate action.

Child Protection: Parents and guardians are encouraged to monitor their children's internet usage and use appropriate parental control tools to prevent access to adult entertainment sites.

10 Amendments to the Privacy Policy

Uang69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make material changes, we will notify you via:

  • Prominent notices on the platform's home page.
  • Notification email to your registered email address.
  • In-app notifications on the uang69 mobile app.

The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this policy periodically. Continued use of the platform following any changes constitutes your acceptance of the updated Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how uang69 handles your personal data, our team is ready to assist. We are committed to responding to all privacy-related inquiries in a timely manner.

Privacy Email
Response within 24 hours
Live Chat
Available 24/7 on the Platform
Instant support in minutes
FAQ
Answers to frequently asked questions
Terms & Conditions
More information on user rights
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